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Frequently Asked Questions
Frequently Asked Questions
Answers to questions about GettSleep capsule hotels at airports: booking, access zones, room types, and everything you need to know before check-in.
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GettSleep is a network of capsule hotels and mini-rooms inside airports where you can sleep, rest, or freshen up without leaving the terminal.
GettSleep is capsule-hotel booking at Sheremetyevo, Domodedovo and Tolmachevo airports, with several locations available within Sheremetyevo across different parts of the airport.
GettSleep operates on an hourly basis, so you can book for just a few hours of sleep or for a longer rest between flights.
A capsule is a compact personal sleeping space, while a mini-room offers a more enclosed format with greater privacy; at some locations, mini-rooms also include a private bathroom.
Yes, that is exactly the point: instead of waiting in a chair or on a bench, you get a bed with an orthopedic mattress and your own private space right inside the terminal.
Complete silence is not possible at an airport since background announcements and terminal noise persist, but a capsule or mini-room is noticeably more comfortable than an open waiting area.
Yes, booking and check-in are available 24/7.
This is a hotel in the part of the airport you can access without going through pre-flight security, making it suitable both before departure and after arrival.
This is a hotel located inside the secure zone of the airport, which passengers enter after passing through pre-flight procedures and security screening.
Landside is convenient for those who have not yet passed through security or have already completed arrival, while airside suits those who want to rest near their gate without leaving the secure zone.
Airside hotels are available to passengers who are already in the secure zone before departure or are on a transit itinerary that allows them to remain within the airport's restricted area.
Not always, because access to the secure zone depends on the airline and airport procedures, not solely on the passenger's wish to arrive early.
There is no single rule for all flights; publicly available guidelines suggest approximately 4 to 6 hours before departure.
Usually not, if the passenger has already completed arrival and is not on a transit itinerary with a subsequent departure.
Yes, especially if the itinerary allows you to remain within the airport's restricted area without exiting to the landside zone.
Yes, if the airport rules and itinerary allow the passenger to remain in the corresponding domestic zone and stay in transit.
For a single guest, the Solo Capsule or Comfort Capsule works best — the choice between them depends mainly on how much extra space matters to you.
The Comfort Capsule is designed for a more spacious stay and is better suited for those who want more room for their belongings and plan to spend several hours without feeling cramped.
The lower tier is more convenient without a ladder, especially with luggage or after a long journey, while the upper tier is often chosen for greater privacy and less foot traffic nearby.
For a couple, a double capsule or the Yin-Yang mini-room works well — the choice depends on whether you just need to sleep together or prefer a more enclosed and private setting.
Yes, this is a normal scenario for a double capsule, as long as a shared bed works for you.
No, a double capsule has a single shared bed, so for colleagues or friends the Coupe format with separate sleeping places is the right choice.
A mini-room is the better choice when privacy, a more enclosed space, and — at some locations — a private bathroom matter most to you.
A Coupe room is the best option for two adult passengers who want to stay close but sleep separately.
A private bathroom is available in Yin-Yang and Coupe mini-rooms at the Terminal C location.
For that scenario, look at the Yin-Yang or Coupe mini-room at Terminal C, where a private bathroom is included in the room format.
Sheremetyevo has locations in the Terminal B landside area, the Terminal B Departure airside zone, the Terminal C airside zone, and near the Aeroexpress station.
It depends on where you are in your journey: before security, the landside area and Aeroexpress are more convenient; after clearing security, the airside zone near your gate is the better option.
If you have not yet entered the secure zone, Terminal B landside or the Aeroexpress location is the better pick.
After arrival, landside locations work best, since airside rooms are generally not intended for post-arrival use outside of transit.
The hotel is located in Terminal C of Tolmachevo Airport.
It is especially convenient for early and late flights, short airport layovers, and resting after travel without heading into the city.
Tolmachevo offers single Solo Capsules and more spacious Comfort Capsules in both upper and lower configurations.
Yes, a short rest inside the terminal is one of the main use cases for this location.
Yes — the Domodedovo Aeroexpress capsule hotel operates in the Aeroexpress terminal, landside. 25 capsules, open 24/7, hourly rates with a 3-hour minimum.
In the Aeroexpress terminal on level -1, by the exit to the trains. A covered walkway links it to the passenger terminal — no need to go outside.
No. The hotel sits landside, before security, so both passengers and greeters can check in.
Rates are hourly with a 3-hour minimum. The price depends on the format (single Solo or two-person Twin) and duration; live rates show up when you pick a time online.
Yes, the hotel area has a shared shower and restroom, plus a hairdryer.
Yes, the hotel is open around the clock. Sleep by the Aeroexpress terminal and walk to the check-in counters in the morning via the covered walkway.
Some locations specify a minimum stay on their pages — for example, starting from 4 hours at Tolmachevo.
Yes, GettSleep pages show early booking discounts, up to 25% off when booking 90+ days in advance.
Yes, the 24/7 format makes same-day or just-before-check-in booking a normal scenario.
The hourly format is especially useful in this situation — you can book a room for just the time you need and wait out the delay in comfort.
Yes, that is one of the main scenarios for GettSleep — a short nap or rest between legs of your trip.
It depends on the location and room type: in some cases shared showers are available nearby, while Yin-Yang and Coupe mini-rooms at Terminal C have a private bathroom and shower inside the room.
Because it saves time, eliminates extra travel, and lets you rest right within your route — especially when you only need a few hours of sleep rather than a full day.
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