Reviews

The price is just space. For that kind of money they should also provide food and massage for free.

The app says 250 rub/hour, but in reality it's 750. How can that be...

They refused to check in using the application for business lounges (where they were presented), payment was only by card) There were empty seats

On the plus side, it’s a good opportunity to relax in a horizontal position. The downside is that if you follow the tunnel from Tinkoff Premium, you may encounter problems. I literally had to defend my right to rest in the capsule. Administrator Arina persistently told me that only the upper capsules were accessible through the tunnel, and they were all booked. When I showed her that there were 5 free capsules on the site, they reluctantly checked me in, commenting that we should turn off this nonsense altogether and let her in only with full payment, and that from this capsule she could earn a lot of money for the company from ordinary visitors 🤦🏼‍♀️ The highlight was that every lounge said that visiting is until 4 o'clock. I was woken up exactly three hours later by a knock on the door. There was no longer any strength to argue; the mood was spoiled from the start.

Disgusting staff! I booked a capsule for my dad, who had already been traveling for a full day without sleep. At the airport he couldn't figure out and find this capsule hotel on his own. I called the number given and asked the administrator to contact him so she could explain how to find them, since I didn't understand where he was. After 20 minutes of silence I called back and asked whether she'd managed to reach him. The answer I got was 'no, I forgot,' and she hung up. I'd hoped she would still contact him after my reminder. After 15 minutes I called again. The answer was 'I didn't call anyone,' and again she hung up. In short, you'll never find this place, and the staff's responsiveness is 0. And the manner of communication is as if I'd shown up at her home as an uninvited guest. The money was wasted. But that's not the main thing. Instead of resting, my dad got additional stress, running around the airport with heavy bags trying to find this cherished spot. In my opinion, even one star is too much for this kind of attitude. My personal wish for the administrator: may she meet just as 'responsive' people throughout her life as she is herself.

I found such a delicious marigold in my capsule. In a capsule, sleep either with the curtain open and noise, or closed and left without air.

Just an overnight stay at a fabulous price

Unreasonably expensive

This was my first time using a capsule hotel service. I was pleasantly surprised by the service, clean and comfortable. Instead of sitting in the waiting room, you can lie down and sleep. Everything for comfort, a charging socket, a place to leave your suitcase if you haven’t registered yet. And on top of that they gave me a voucher for a discounted lunch. Business lunch with a choice of three dishes and tea, price 500 rubles, which is very good for an airport. Again, a cafe, they brought it, I didn’t take it myself, they showed me where the socket for charging the phone was, the dishes were removed immediately. I hope my review will be useful to someone. I recommend. The pricing policy is also quite adequate. They offered me a promotional offer, almost six hours for the price of three.

I booked and paid for 4 hours of sleep, but as it turned out that day they had renovations. It's been 5 days and the money still hasn't been returned.

Minuses It's very hot in the capsules. Impossible to breathe. Very hard to sleep. There's practically no ventilation, it's hot even with the curtain open. There's no iron to press a shirt. Not even for money. There's no water cooler or just water. There's no coffee machine either. You're losing money. The toothbrush is very poor for 50 rubles. Definitely not worth it. Pluses Polite staff and the presence of a shower.

Too expensive

Expensive, cramped, stuffy, noisy. If you are very tired, then of course it will do. If you need to put your baby to bed, it’s better to go to the mother and baby room. It's free, there are excellent bedrooms with normal beds. Located on the same floor in the farthest corner of Terminal C

I was extremely disappointed that I decided to sleep before my flight at a hotel not in the city, but here. - after payment the young man just told me my capsule number and that was it, he didn't explain anything, didn't give keys (I don't know if there even are any); when I asked for a towel, he answered me 'oh, do you need it now?' - for a decent number of sleeping spots there's just one shower; - there's no boiling water — the young man offered the option of heating water in the microwave, but when I agreed, he sent me to run around the airport asking for boiling water at the shops (I needed to dissolve a tablet); - if there are a lot of people, it'll be noisy; - it's stuffy in the capsule; - there are no duvet covers, you can only cover yourself with a throw; - for my height of 166 the throw doesn't cover the area from neck to feet entirely. Among the pluses: - a comfortable capsule; - a decent shower.

If you have a high tolerance for other people's hairs on the sheet, for poorly washed or just ironed dirty bed linens, then this is the place for you. At night you'll be greeted by an administrator sleeping on the floor. It was my first time here and never a-gain!

I'm mad about the traffic jam, why such a traffic jam, they couldn't leave the barrier open. All the people would come in and leave as appropriate. No one plans to stay in your terminal forever

Pluses: politeness, cleanliness, coziness and remoteness — you can't hear the airport noise, an acceptable price. Minuses: the individual ventilation system advertised on the website doesn't work. Heat and stuffiness; I only managed to sleep a little with the capsule open (there's an air conditioner running on the outside). There's no soundproofing — you can hear even a whisper, loud breathing, not to mention the snoring of neighbors, and all of the nearby ones at that, not just the one behind the wall. Unfortunately, even with the low price the hotel didn't justify itself, since I couldn't get any rest.

At half past eleven at night I had to get up and tell off the administrators who were chatting at the top of their voices. In a hotel meant for a few hours of sleep between flights, you'd want more place-appropriate behavior from the staff.

Expensive and busy.

Clean bedding. But audibility is very good. In fact, the hotel is made of “cardboard boxes”. Some visitors are very noisy, the administrators were inactive. I won't go a second time.