Reviews
Real feedback from travelers staying at our capsule hotels
It’s very expensive to sleep for the night, the price per hour is 950 rubles, we are shocked. Mere mortals need to sit, because not everyone can afford it at that price.
I had a 12-hour layover at the airport and booked a capsule for 7 hours to sleep. At first the impressions were decent, but overall I came away dissatisfied. Pluses: - Visually pleasant style - Low noise level (you can barely hear the announcements) - They gave me a towel Minuses: - No sort of map on the website on how to get there (though the administrator did help me out) - The toilet is outside the hostel - No shelf in the capsule - The ventilation doesn't work (there's a knob, but it had no effect on anything) - A broken capsule latch (it only had 3 positions — fully open, halfway, or fully closed — so when I was hot and stuffy, I'd wedge slippers in to keep the latch at least a little open, because sleeping with it halfway open isn't comfortable. The latches of the other capsules were normal and could be adjusted)
Expensive and no seats
There were no free seats, some of the capsules did not work due to broken locks
Impossible to stay in the capsule, there's no ventilation at all, you'd be better off sitting in a business lounge.
Pluses: the capsules are clean, the price and the location. Minuses: it's stuffy in the capsules, impossible to sleep. No soundproofing, you can hear the Aeroexpress announcements.
The hotel is located in the transit zone (this is not indicated anywhere) and you can only get into it if you have an international flight and have a ticket. My flight was domestic and I was not allowed in accordingly (I found out this already at 1 am when I was left without a place to stay for the night - thank you!). No one has returned the money yet.
I paid 1,800 rubles for 4 hours and tried to fall asleep. In the capsule (a wooden box) it's very hot and stuffy, the ventilation can't cope at all (you won't realize it right away, only when you've lain there closed up for a while), there's no soundproofing — the Aeroexpress is right nearby with constant loud announcements. After an hour I came out and asked for a refund for the remaining hours or at least half — they refused. I filed a complaint and will wait for a response. I also noticed several hairs on the bedding, so I'm not sure it's changed after every guest. The light is bright, it only switches on and off, you can't dim it. Among the pluses (probably; I didn't use them myself) — the shower, the outlets.
Terrible hotel. The only positive thing is clean bed linen. Of the minuses: stuffy, noisy, no sound insulation, as if you were lying in a terminal. In general, we didn’t manage to sleep the whole night. I don’t recommend it to anyone!
Not very, a bit cramped!
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